Junior IT Administrator

inDrive is looking for a Junior IT Administrator to join our team!

Responsibilities

• Acts as the routine contact point, receiving and handling requests for support.

• Responds to a broad range of service requests for support by providing information to fulfill requests or enable resolution Mac and PC desktop support (Initial configuration, life cycle maintenance, continuous technical support for users, configuration and maintenance of PCs)

• Provide office equipment support and events support

• Provision of network security settings, interaction with the information security department

• Inventory and maintenance of employees PC database by hardware and software components.

• Providing the necessary assistance to users, prompt response to employee requests

• Commissioning of equipment, diagnostics, minor repairs of office equipment

Qualifications

• IT experience at least 1 year

• Hands on experience working and prioritizing requests in an established ticketing system

• Strong English (Intermediate or higher)

• Knowledge of MacOS Knowledge of Linux OS

• Experience with AD, GPO, DNS, DHCP, WSUS;

• Knowledge of Google Workspaces Knowledge of the principles of network operation, basic skills in setting up active network equipment (desirable Mikrotik, good if knows CISCO, HP (Aruba), Ubiquity)

• Responsibility and independence in work

• Would be beneficial: Knowledge of ITIL methodology, Knowledge of Windows Server 2008 2012 2016

Conditions & Benefits

• Stable salary, official employment

• Health insurance

• Hybrid work mode and flexible schedule

• Access to professional counseling services including psychological, financial, and legal support

• Discount club membership

• Diverse internal training programs

• Partially or fully paid additional training courses

• All necessary work equipment